Knowledge Base/Student Resources/Student Email

Setting up Student Email Account

Repp, Andrew S
posted this on December 15, 2011 16:56

During orientation, you probably set up your student email account for the first time.  In case you missed orientation or had troubles, here's the step by step instructions on the initial setup of your student email account (which is hosted by Microsoft).

  1. Using Internet Explorer (Firefox has trouble authenticating), access the Student Email page at http://www.sf.edu/mail/.  This page is commonly accessed from the Most Requested tab at the top of the university's website.
  2. Select the orange envelope icon and log in with your university network username and password. (You do not need to add @cougars.sf.edu to the end of your username).
  3. You will now need to change your password with Microsoft.  You will have two ways to access your student email account. You may either access your account through the university's website, or through one of Microsoft's websites like Hotmail.com.  Your initial password is your 6 digit student ID number.  If your ID number is less than 6 digits, add some zeros.  You will then need to create a new password with Microsoft.  This password is important if you plan to synchronize your account with a smart phone or tablet device.  If you forget this password, you will need to contact Microsoft.
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  4. You will be asked to sign into Windows Live.
  5. You'll now need to sign into your email account (from Microsoft's site) using your newly created password.
  6. After you successfully signed in, you'll be asked to set your time zone.  We are Eastern Standard Time.
  7. Welcome to your email!